Privacy Policy

Welcome to Tricetel AI ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform accessible at https://portal.tricetel.ai (the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

A. Personal Data You Provide to Us

  • Account Information: When you register, we collect your name, email address, password, and other relevant details to create your account.
  • Communications: If you contact us, we may collect your name, email address, and the contents of your message to provide support and respond to inquiries.
  • Payment Information: We use a third-party payment processor (e.g., Stripe) to handle payments. We do not store your full payment card details on our servers.

B. Data We Collect Automatically

  • Log and Usage Data: Our servers automatically collect information when you use the Service, including IP address, browser type, and pages visited.
  • Cookies: We use cookies to manage sessions, remember preferences, and analyze performance. You can disable cookies in your browser, but some features may not function properly.

2. How We Use Your Information

  • To provide, operate, and maintain our Service.
  • To improve, personalize, and expand our Service.
  • To process your transactions and manage your account.
  • To communicate with you for customer service, updates, and marketing purposes.
  • To enhance security and prevent fraudulent activity.
  • To comply with legal obligations.

3. How We Share Information

  • With Service Providers: We may share data with third parties who perform services for us, such as hosting, data analysis, and payment processing.
  • For Legal Reasons: We may disclose information if required by law or to protect our rights and the safety of others.
  • Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of your information.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Service after changes are posted constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
[email protected]